Sad to know about you. Yes, it happened to a friend of mine, she also went through this. She tried to approach the lotus clinic but they didn't respond at all. Moreover, I heard about their facilities which are not good enough. But, availing of facilities is the second thing, first comes communication which they are bad at. They don't even respond to emails. They just know how to waste precious time of people. I don't think they are the right ones. So, I would recommend not to go for them. Try looking for some other clinics. There are many good clinics in Europe. But Lotus clinic is just a waste of time and money. "