Some people simply should NOT ever, ever, ever go NEAR a computer.



I swear, this user required every bit of patience and tact I posess.

Each time I told her to do something, she would repeat it

"So you want me to click the start button?"

Yes.

"OK, so I need to click the start button?"

Yes.

"Start, right?"

yes.

OMFD.

I need a damn drink

I finally gave up and webexed with her. Which took a good ten minutes just to get her in the session

Jeeeeebis. How do people like these operate the software AT ALL, much less prepare billion dollar tax returns?

CCH users are smarter.

I have no clue what a CCH user is but I can tell the spirit in which it's being posted.

At my new job I had a problem with our integrated phone system bc when they were entering the starting PIN for me, they somehow mistyped it. The tech guy was thinking that I was as clueless as your user until he tried entering it a bunch of times and it wouldn't work.