Some people simply should NOT ever, ever, ever go NEAR a computer.
I swear, this user required every bit of patience and tact I posess.
Each time I told her to do something, she would repeat it
"So you want me to click the start button?"
Yes.
"OK, so I need to click the start button?"
Yes.
"Start, right?"
yes.
OMFD.
I need a damn drink
I finally gave up and webexed with her. Which took a good ten minutes just to get her in the session
Jeeeeebis. How do people like these operate the software AT ALL, much less prepare billion dollar tax returns?