Did I overreact to this?
I am pretty sure Sam has colic because his afternoons and evenings are so difficult. His mornings are great but then he will cry for hours in the afternoon/evening. I have cut dairy out of my diet (except for a bit of cream in my coffee and the occasional bit of cheese) and it has helped his gas problems but he still is so hard to soothe in the evening hours. He is about 9 weeks old right now.
With that in mind, here is what happened. We had a really scary experience the other day. Totally freaked me out and I am still angry about it. We belong to the local gym and have brought our kids to the daycare there for the past 4 years or so. We have only had 2 problems in that time, both times I complained and they took care of the situation. We havent been to the gym much at all since I got pregnant with Sam. When we did go it was only to use the pool and not the daycare.
Anyway, since Sam was born we have gone 3 times. There is a woman who works there that I dont really care for; she is not personable or friendly and she never smiles, never says hello or talks or anything at all. I cant figure out why she works around people and kids since it seems like she is not a people person at all. My oldest daughter has always thought she is mean.
So the last time we went she was working in the daycare. I was really really clear that if Sam was difficult at all or cried that she could come get me and it would be no problem. I gave her some tips on how to keep him happy and showed her his favorite way to be held, etc. But I made sure to say a few times that if he cried a lot to just come get me and it would be ok.
When I got back 1 hour later, she was all weird when I walked in and in this fake sweet voice she said to my daughter Lucy (who isnt 2 years old yet)- "Lucy, where is baby Sam? Want to tell your mom where baby Sam is?" Lucy didnt answer and I couldnt figure it out because I couldnt see or hear him. The woman said Sam was sleeping in the other room. The other room is a small room about the size of a bathroom with a door with a window. The kids do art projects in there. The room was dark and the door was closed. I couldnt hear Sam until I opened the door, and I could hear he was screaming hysterically.
I couldnt find the light so I went to him in the dark with only the light from the doorway coming in. I was so freaked out because I couldnt figure out where he was or how to get to him. Picture this... he was in his carseat, loose, with his snowsuit on most of the way but partially unzipped. The straps were loose around his arms. His carseat was jammed into into a stroller they have, both facing in to each other with the canopy's up so they completely covered him. On top of that there were several, probably 8 or 9 large blankets covering the whole thing. They were tucked in and stuck around the whole thing so he was basically entombed. It was so freaky and stuffy and hot and he was screaming and overheating and it had taken me 4 or 5 minutes to get him out and to get the carseat out.
I was SOOOOOOOOOO pissed. The whole thing is a huge safety issue from the partially done snowsuit to the loose straps to the incompatible and unfitting stroller/carseat combo and all the blankets covering the whole thing. I cant even explain how scary it was and I was just so glad he was screaming so I knew he hadnt suffocated or strangled or anything. He also shouldnt have been shut in that room unsupervised.
I complained like you wouldnt believe. I was just so furious that she didnt come get me because it seemed pretty obvious that she was shutting him away probably because he was crying and she couldnt console him. I wish she had just come get me. Who knows how long he had been like that?! He was so hot he had heat rash and he had tears pooled by his ears and the hood of his snowsuit was wet. I know he had to have been crying a long time. The manager that I spoke to said she would talk with all staff about not leaving children unattended even if they are sleeping.
This is not enough for me. I am pre-paid for the gym for the next 6 months so I cant cancel but I could just stop going I guess. Although that would suck for me on a physical note since I am over weight. There are no other local gym options. So I dont want to stop going if I dont have to, I think this woman should stop working the daycare area since she sucks so bad, but the manager said she is one of their longest working employees and she hasnt had any previous complaints so "parents must like her".
Should I let it go and just not bring Sam anymore when that horrible woman is working the daycare or should I go above that manager to complain to someone else? Am I over reacting?
Sorry this is so long!