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post #1 of 5 (permalink) Old 08-09-2007, 07:11 AM Thread Starter
Wayward Wombat
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renewal question

I just renewed and it shows in my user cp that I am Hardcore (Tier 2 today and tier 3 manual upgrade from November). I got my avs back and pms (but not the same amount I used to be allowed). But, no Joinable private forums are showing, I can't get into my EMFs, and the Tier 3 "perks" ar enot visible either. I've cleared cookies incase that was the problem, but that didn't help. Help, please? Click here to enlarge


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post #2 of 5 (permalink) Old 08-09-2007, 07:19 AM
Mel
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Let me check with Kat HD Click here to enlarge She is a west coaster so i don't know how soon she'll be here.
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post #3 of 5 (permalink) Old 08-09-2007, 07:35 AM Thread Starter
Wayward Wombat
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Thanks. I just pm'ed you becuse I saw you were on. Click here to enlarge But, at least I can see your handsome man now.


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post #4 of 5 (permalink) Old 08-09-2007, 11:01 AM
Kat
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Let me look into it. Your upgrade to Tier 3 only upgraded your current Tier 2 membership to the length of time of the Tier 2. If you only upgraded your Tier 2 then that could be the problem. The problem we had previously is that people were getting confused that manually upgraded from a Tier 2 to a Tier 3. The manual upgrade doesn't extend any time of membership, it just upgrades a current Tier 2 to a Tier 3.

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post #5 of 5 (permalink) Old 08-09-2007, 12:33 PM Thread Starter
Wayward Wombat
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Thanks for looking into it. If you need my paypal receipt forwarded, just let me know.


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